Except for pharmacies who have the ability to print scripts for audit purposes, scripts cannot be printed. Prescribers can print a preview version of the script once signed and this document will include guidance steps for the patient and pharmacy on how to access the valid electronic prescription. Our digital script technology allows for secure scripting that is easily accessible by pharmacies and reduces the risk of script tampering and dispensing error.

Our script holds a high standard of security to ensure the safety of patients. Patients with a South African ID are verified directly with the Department of Home Affairs, however one does not have to have a South African ID to make use of the script. 

The EMGuidance Script uses Advanced Electronic Signatures (AES), which is one of the most secure encryption algorithms that uniquely identifies the signatory and protects the documents they sign from any further altering. The script is password protected and uses cloud-based technology, allowing access from anywhere in the world. Furthermore, all activity on the script is tracked and viewable to the prescriber and dispensers. 

Yes. By using AES, EMGuidance Script meet all the legal requirements to be accepted by any pharmacy in South Africa for all schedules of medicines.

Advanced Electronic Signatures include an extra level of security compared to digital signatures. An advanced electronic signature is a digital signature created with a digital certificate from an accredited Authentication Service Provider, following a face-to-face identification process with the subscriber. A digital script signed without AES is not considered to meet the current local legislative requirements of electronic scripts based on the Pharmacy Act 101 of 1965 and the Electronic Communications and Transactions Act 25 of 2002. 

Yes, the fully mobile version of EMGuidance Script will allow you to script on the go.

Yes, EMGuidance Script has the functionality to issue a repeat script, including a feature which tracks the number of repeats issued.

Yes, EMGuidance Script will keep a record of all scripts issued for your reference.

In addition to the reassuring security features, the script aims to provide all the information one needs to script efficiently, at the point of prescribing. This includes pre-populated dosing per indication for over 150 commonly prescribed medicines, script templates, medical aid formulary information, interaction checks and important medicine information. EMGuidance Script also writes out your schedule 6 medicines in words for you automatically so you will never make a mistake.

Most scripts in South Africa do not use AES-level signatures and do not have a fully trackable cloud system, so fraud prevention and authentication of scripts is complex. To circumvent this, pharmacies ask for scripts to be sent directly from the doctor's offices. This is time consuming for the doctors and increases the administrative and cognitive burden for practices. Because our system uses the industry standard AES and has a fully trackable cloud, the patient can decide which pharmacy to go to in their own time and can change their mind based on their needs. Patients never have the script but a link to the script, which is in the cloud. Pharmacies can verify each script and each prescriber quickly and securely using the EMGuidance Script platform. 

In addition to the reassuring security features, the script aims to provide all the information one needs to script efficiently, at the point of prescribing. This includes pre-populated dosing for over 150 commonly prescribed medicines, script templates, medical aid formulary information, interaction checks and important medicine information, adult and paediatric dosing and contraindications.

Yes, a logo can be updated under “My practices” in the profile section.

Qualifications can be added under “Professional information” in the profile section.

Create a script on a patient’s profile and save as a template. The template won’t save under that patient’s profile but will be saved under your templates. 

For adult patients an ID number is required to create a patient profile. For children, a date of birth and a guardian ID can be used. 

Under the “Personal information” tab under the profile section there is a space for “Registered name as per ID document”.

Yes. 

An internet connection is required to access the EMGuidance Script on a web browser. On the mobile app one is able to draft and save a script, but in order to sign and send it an internet connection will be required.

A prescriber can give the 8 letter script code to the patient and the pharmacy will be able to access the script using the code.