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Created for doctors by doctors and compliant with all regulations on e-scripting, EMGuidance Script is the future of e-scripting and the first of its kind in South Africa, brought to you by EMGuidance, a well known and trusted platform used by over 55 000 HCPs throughout South Africa.

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What EMGuidance Script offers you

The features to boost your productivity

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Intelligent scripting

With drug interaction checkers, dosage recommendations and medical scheme co-payment information, creating effective and error free prescriptions has never been this easy.

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Faster than paper

Create a prescription in less than 60 seconds! With recommended templates, smart dosage autofill and chronic script repeat function writing a prescription has never been faster.


Legally compliant

With fully compliant AES level signatures, integration into home affairs to validate ID numbers, fully trackable scripts in the cloud, your scripts have never been more secure.


Pharmacy acceptance

Majority of pharmacies accept EMGuidance Scripts due to its unique tracking and immutable visibility of script history. Pharmacists can see every action that occurred on the script. 


EMGuidance Script aims to empower HCPs on the frontline. We aim to deliver the fastest, most intelligent, secure script for our HCPs. To decrease errors, increase effectiveness and save time for you.

How does it work?

How we verify registered practitioners

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Select a subscription plan

Once you select a plan, you will need to sign up on EMGuidance to verify if your profile is eligible for EMGuidance Script. If verified, you will then continue to make a payment. 

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Add professional details

Get started by adding all your professional and practice details. You can also add in your patient record integrations for easy scripting.

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Obtain your AES certificate

Create an account with TrustFactory to obtain your AES certificate. Once you have been approved you can link your certificate to EMGuidance Script.

Est. time: ±4 working days 

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Get onboarded with our team

Once you have completed all the previous steps, you can set up a personalised virtual onboarding session with our team to help get you started. 

Est. time: 20min

What is AES?

All scripts issued via EMGuidance Script are signed using an AES, which is a legal requirement for signing any digital prescription. AES signatures have the same legal standing under South African law as handwritten signatures.

Why do I need AES?

AES allows scripts to be dispensed at every pharmacy nationwide without obstacles. AES signing ensures that the document is signed before it is shared with others to secure your document against tampering.

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Top features

  • Patient ID verification via DHA

    Using Patient ID verification via DHA ensures that when a patient is using a South African ID number, it is valid and confirms the name and ID number match.

  • Drug interaction checker

    EMGuidance Script checks for interactions in real time, empowering the prescriber with information on the detail of the interaction to support decision making.

  • EMGuidance prescribing information

    No need to toggle between the EMGuidance Script and the EMG medicines platform to check prescribing information because it has conveniently been incorporated into the script function.

  • Dedicated mobile app

    Script on the go, anytime, anywhere from your mobile device. The mobile friendly interface is super simple and easy to use.

  • Fraud prevention and tracking

    Immutable tracking allows you to see a full history of the script from prescription, all the way to dispensing and everything in between.

  • Dosage autofill for commonly prescribed medicines

    Recommended dosing for the most commonly prescribed medicines has been pre-populated for selection when scripting.

Your trusted pharmacies and partners

Book an information session with us

Book an information session with us for a personal walkthrough about EMGuidance Script and how it can benefit your practice or pharmacy. 

Simple and flexible pricing

Get ~15% off on our annual pricing plans and an additional 30% off on our most popular plan for the 1st year. 

View Annual billing         View Monthly billing

Annual pricing

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Monthly pricing

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See what doctors are saying


Can a script be printed?

Except for pharmacies who have the ability to print scripts for audit purposes, scripts cannot be printed. Prescribers can print a preview version of the script once signed and this document will include guidance steps for the patient and pharmacy on how to access the valid electronic prescription. Our digital script technology allows for secure scripting that is easily accessible by pharmacies and reduces the risk of script tampering and dispensing error.

How safe is the EMGuidance Script?

Our script holds a high standard of security to ensure the safety of patients. Patients with a South African ID are verified directly with the Department of Home Affairs, however one does not have to have a South African ID to make use of the script. 

The EMGuidance Script uses Advanced Electronic Signatures (AES), which is one of the most secure encryption algorithms that uniquely identifies the signatory and protects the documents they sign from any further altering. The script is password protected and uses cloud-based technology, allowing access from anywhere in the world. Furthermore, all activity on the script is tracked and viewable to the prescriber and dispensers. 

Is the EMGuidance Script accepted by pharmacies?

Yes. By using AES, EMGuidance Script meet all the legal requirements to be accepted by any pharmacy in South Africa for all schedules of medicines.

What is the difference between digital signatures and an Advanced Electronic Signature (AES)?

Advanced Electronic Signatures include an extra level of security compared to digital signatures. An advanced electronic signature is a digital signature created with a digital certificate from an accredited Authentication Service Provider, following a face-to-face identification process with the subscriber. A digital script signed without AES is not considered to meet the current local legislative requirements of electronic scripts based on the Pharmacy Act 101 of 1965 and the Electronic Communications and Transactions Act 25 of 2002. 

Can I create the script on my phone?

Yes, the fully mobile version of EMGuidance Script will allow you to script on the go.

Can I write a repeat script using EMGuidance Script?

Yes, EMGuidance Script has the functionality to issue a repeat script, including a feature which tracks the number of repeats issued.

Will the EMGuidance Script keep a record of my prescribing history?

Yes, EMGuidance Script will keep a record of all scripts issued for your reference.

How is the EMGuidance Script intelligent?

In addition to the reassuring security features, the script aims to provide all the information one needs to script efficiently, at the point of prescribing. This includes pre-populated dosing per indication for over 150 commonly prescribed medicines, script templates, medical aid formulary information, interaction checks and important medicine information. EMGuidance Script also writes out your schedule 6 medicines in words for you automatically so you will never make a mistake.

Why does the script get sent to the patient and not directly to the pharmacy?

Most scripts in South Africa do not use AES-level signatures and do not have a fully trackable cloud system, so fraud prevention and authentication of scripts is complex. To circumvent this, pharmacies ask for scripts to be sent directly from the doctor's offices. This is time consuming for the doctors and increases the administrative and cognitive burden for practices. Because our system uses the industry standard AES and has a fully trackable cloud, the patient can decide which pharmacy to go to in their own time and can change their mind based on their needs. Patients never have the script but a link to the script, which is in the cloud. Pharmacies can verify each script and each prescriber quickly and securely using the EMGuidance Script platform. 

How does the EMGuidance Script compare to other digital scripting platforms?

In addition to the reassuring security features, the script aims to provide all the information one needs to script efficiently, at the point of prescribing. This includes pre-populated dosing for over 150 commonly prescribed medicines, script templates, medical aid formulary information, interaction checks and important medicine information, adult and paediatric dosing and contraindications.

Can a personalised practice logo be incorporated into the script?

Yes, a logo can be updated under “My practices” in the profile section.

How are qualifications added?

Qualifications can be added under “Professional information” in the profile section.

How are templates created?

Create a script on a patient’s profile and save as a template. The template won’t save under that patient’s profile but will be saved under your templates. 

What if a patient doesn’t have an ID or passport number?

For adult patients an ID number is required to create a patient profile. For children, a date of birth and a guardian ID can be used. 

What happens when a practicing name is different to the name of the prescriber on their ID document, and ultimately the advanced electronic signature certificate?

Under the “Personal information” tab under the profile section there is a space for “Registered name as per ID document”.

Can more than one practice be added to a prescriber’s profile?


Is offline scripting possible?

An internet connection is required to access the EMGuidance Script on a web browser. On the mobile app one is able to draft and save a script, but in order to sign and send it an internet connection will be required.

What happens if a patient doesn’t have phone data?

A prescriber can give the 8 letter script code to the patient and the pharmacy will be able to access the script using the code.